Bloomfield, NJ – May 4th, 2018 – Alloy Software has been named the winner of a Bronze Stevie® Award in the New Product or Service of the Year – Software, IT Service Management Solution category of the 16th Annual American Business Awards®.

The winning solution was Alloy Navigator Enterprise 8, an ITIL-based IT Service Management solution designed and built with industry best practices and real-world customers in mind. Centered on a powerful business process automation engine, Alloy Navigator Enterprise equips consumers with the tools to streamline and improve the efficiency of their IT Operations including: Incident and Problem Management, Asset Management, Change Management, Knowledge Management, Organization Management, Contract Management, and more.

“This is the best combination that we can find in recent times, that is the combination of Service Level Management, Asset Management, Knowledge Management, Integrated Reporting and Network Inventory. The data sheet attached is informative. Scoring on innovation, implementation and impact,” said one of the Judges.

Alloy Navigator Enterprise 8 has successfully been used in a broad spectrum of industries, from hospitality, entertainment, and tourism to engineering, manufacturing, financial, and government organizations.

For more information on Alloy Software products, visit http://www.alloy-software.com/products/.

About Alloy Software

Established in 2002, Alloy Software is a leading provider of IT Service Desk, Asset Management and Network Inventory software solutions that help organizations of all sizes automate IT operations. A privately held company, Alloy Software has been named one of the fastest-growing private companies in America and received numerous accolades from the Stevie Awards for Sales and Customer Service, Golden Bridge Awards and Best Products Awards, among others. For additional information, visit www.alloy-software.com.

About the Stevie Awards
Stevie Awards are conferred in seven programs: the Asia-Pacific Stevie Awards, the German Stevie Awards, The American Business Awards®, The International Business Awards®, the Stevie Awards for Women in Business, the Stevie Awards for Great Employers, and the Stevie Awards for Sales & Customer Service. Stevie Awards competitions receive more than 10,000 entries each year from organizations in more than 60 nations. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about the Stevie Awards at http://www.StevieAwards.com.

 

Contact:

Jonathan Cotto
Digital Marketing Analyst
Alloy Software
973.661.9777 ext.7214
jcotto@alloy-software.com

Alloy Navigator, Alloy Navigator Express and Alloy Discovery Are Widely Utilized by Organizations of All Sizes to Automate Service and Support Operations

Nutley, NJ (October 22, 2012) – Alloy Software, Inc., a leading provider of service management and asset management solutions, today announced that it is celebrating ten years of helping small, medium and enterprise businesses automate their internal and external support operations. A privately held company, Alloy Software has customers and partners in over 100 countries and its best-in-class products are utilized by more than 5,000 organizations.

“We are all extremely proud to have reached such a monumental milestone and are so privileged to have the most loyal group of customers any company could wish to have,” explained Vladimir Vinogradsky, President and CEO at Alloy Software. “In the next ten years, we expect to stay true to our original mission from a decade ago, aiming to provide practical, real-world solutions that meet the complex demands of IT management.”

Strong demand for Alloy Software’s product line is throttled by today’s complex IT conditions where organizations are not only supporting diverse and challenging environments, but are trying to meet the ever increasing demand and expectations of technology services. Alloy Navigator Enterprise, Alloy Navigator Express and Alloy Discovery provide IT staff and support personnel with the tools to identify, troubleshoot and resolve all types of technical issues, while automating day-to-day operations, reducing costs and improving organizational productivity.

Oklahoma University, Makita, Leo Burnett, Illinois National Bank, Blitz Games, Wolters Kluwer Health, Salvage Direct, Southern California College of Optometry, The Juilliard School and Union Bank are just a few of the thousands of organizations that integrate Alloy Software’s solutions into their IT support operations, spanning 30,000-plus users managing over two million IT assets.

Company Milestone Supports a Great Cause

As part of their ten year anniversary, Alloy Software will donate 10 percent of November 2012 sales to Shriners Hospital for Children (up to and not exceeding $10,000).

About Alloy Software

Established in 2002, Alloy Software is a leading provider of service management, asset management and network inventory software solutions that help organizations of all sizes automate IT operations. A privately held company, Alloy Software has been named one of the fastest-growing private companies in America, and received numerous accolades from the 2012 Stevie Awards for Sales & Customer Service, 2011 Golden Bridge Awards and 2011 Best Products Awards, to name a few. For additional information, visit www.alloy-software.int.

Alloy Navigator 6.5 Offers New Features Such as Calendar Views, Self-Service Manager Access and Satisfaction Surveys

Nutley, NJ (July 31, 2012) – Alloy Software, Inc., a leading provider of service and asset management solutions, today announced the introduction of Alloy Navigator 6.5 Enterprise, the company’s award-winning IT service and asset management suite. Alloy Navigator 6.5 Enterprise delivers practical real-world solutions designed to tackle the challenges IT departments face everywhere. With exciting new features such as Calendar Views, Self-Service Manager Access, Satisfaction Surveys and Workload Balancing to name a few, this new offering is sure to provide IT with the value they expect from an IT service and asset management solution.

With the tight integration of flexible service desk, asset management and network inventory tools, the ability to manage the entirety of IT operations are automatically simplified through the use of intelligently designed features. Alloy Navigator 6.5 allows users to manage the complex interrelationships, dependencies and life cycles of workstations, servers, network devices and software licenses and related service history, contracts, warranties and financial information so that users can gain true visibility and transparency.

Alloy Navigator 6.5 Enterprise offers a number of new and enhanced features. Calendar Views provide visibility on “upcoming events at a glance” for visibility on everything from due tickets to expiring contracts in one convenient place. The new Customer Satisfaction Survey allows end-users to rate their service while allowing users to improve the customer experience through the ability to analyze those ratings against any number of factors. With the new Self-Service Portal Manager Access feature, managers and team leads gain oversight and understanding on their team’s activity. Alongside Alloy Navigator 6.5’s intelligent Knowledge Base content creation mechanism now comes the ability for end-users to rate the articles so help desk managers can glean which information is effective and which isn’t. New Auto-Assignment and Workload Balancing features make sure incoming tasks are not only automatically assigned, but they’re load balanced across technicians to make sure no one is overloaded with work.

“The entire Alloy Software team has constantly outdone themselves and the new version of Alloy Navigator is no exception,” explained Terence Kennedy, Information Technology office manager at The Juilliard School – “We are constantly amazed how they continue to improve on a product that has already provided so much value to us.”

Other new and enhanced features in Alloy Navigator 6.5 Enterprise include:

  • Software License Management Enhancements: Gain a whole new perspective of compliancy with new functionality surrounding upgraded software and license policies and restrictions including new compliance calculation and tracking abilities.
  • Dashboard Enhancements: Monitor IT operations with a brand new intelligent chart and panel features like drill-down, filtering abilities and grid views panels for quick access to current trends and events.
  • Concurrent Licensing: Having a service desk with multiple shifts is now easier with new concurrent licensing model, helping users save money and time managing accounts.
  • Hyper-Visor Support: Audit and gather information about Hyper-Visors and Virtual Machines from a number of platforms such as Microsoft Hyper-V, VMware ESX, VMware ESXi, Xen, and Citrix XenServer among others.
  • Improved SNMP Handling: Enhancements to SNMP v3 authentication, privacy settings and automatic device import, allows users to easily integrate printers, switches and other network device configuration data with finances and service history for a complete picture.
  • Self-Service Portal Multi-Language Support: End-users and external customers will access an automatically translated Self-Service Portal with new regional settings detection and translation for English, Spanish, French, Russia, German, Portuguese and Chinese.
  • Self-Service Portal Anonymous Access: Provide easy access to various areas of the Self-Service Portal such as the Knowledge Base, Announcements or the entire portal making it easier to share information in a company.
  • Workflow Enhancements: Have more control than ever before with assignment of classification icons, better handling of related object creation and new flexibility for Self-Service Portal submissions.

“Here at Alloy, we recognize the need for transparency on day to day IT operations and the desire for companies to develop a solid perspective for long-term strategic development,” explained Vladimir Vinogradsky, President and CEO at Alloy Software. “Our mission with Alloy Navigator 6.5 was to help companies overcome the obstacles preventing them from seeing the big picture by utilizing a series of well-designed features used to gather, manage and analyze what IT does and how IT does it so they can inevitably understand how to improve their business.”

For more information on Alloy Navigator, please visit: http://www.alloy-software.int/an6.

About Alloy Software

Established in 2002, Alloy Software is a leading provider of service management, asset management and network inventory software solutions that help organizations of all sizes automate IT operations. Today, still under original management, Alloy Software has been named one of the fastest-growing private companies in America, and received numerous accolades from the 2012 Stevie Awards for Sales & Customer Service, 2011 Golden Bridge Awards and 2011 Best Products Awards, to name a few.

For Immediate Release

Nutley, NJ (March 7, 2012)Alloy Software, Inc., a leading provider of service and asset management solutions, today announced that it was presented with a Bronze Stevie® Award in the “Customer Service Department of the Year – Computer Software” category for the sixth annual Stevie Awards for Sales & Customer Service.

“Alloy Software is truly honored to be named a Stevie Awards Bronze winner for the Customer Service Department of the Year category,” explained Paul Ille, Director of Technical Services at Alloy Software. “We’re proud to be recognized for the efforts we make every day; to make our customers realize they are the primary focus of what we do.”

The Stevie Awards for Sales & Customer Service are the world’s top sales awards, contact center awards and customer service awards. The Stevie Awards organizes several of the world’s leading business awards shows including the prestigious American Business AwardsSM and International Business AwardsSM. More than 100 members of seven specialized judging committees determined Stevie Award placements from among the Finalists during final judging this year.

“We’re delighted to kick off our celebration of the 10th year of the Stevie Awards movement with the 2012 Stevie Awards for Sales & Customer, which is the first program in which we conferred Silver and Bronze Stevie Awards,” said Michael Gallagher, president and founder of the Stevie Awards. “It’s gratifying and inspiring to have received so many remarkable entries for this year’s competition.”

Details about the Stevie Awards for Sales & Customer Service and the list of Stevie winners in all categories are available at www.stevieawards.com/sales.

About The Stevie Awards

Stevie Awards are conferred in four programs: The American Business Awards, The International Business Awards, the Stevie Awards for Women in Business, and the Stevie Awards for Sales & Customer Service. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about The Stevie Awards at www.stevieawards.com.

About Alloy Software

Established in 2002, Alloy Software is a leading provider of service management, asset management and network inventory software solutions that help organizations of all sizes automate IT operations. Today, still under original management, Alloy Software has been named one of the fastest-growing private companies in America, and received numerous accolades from the 2012 Stevie Awards for Sales & Customer Service, 2011 Golden Bridge Awards and 2011 Best Products Awards, to name a few.

BMC & Numara Customers Offered Discount Incentive to Switch to Alloy Software

Nutley, NJ (February 2, 2012) – Alloy Software, Inc., a leading provider of service and asset management solutions, today announced, in response to BMC’s recent acquisition of Numara Software, even deeper discounts to its existing Trade-Up Program. The program is aimed at organizations of all sizes currently utilizing competitor products such as Track-It!. The program provides incentives to prospective customers by offering them a discount when they switch to one of Alloy Software’s products. Depending on the depth of implementation, Alloy Software's technical support team can assist customers in migrating existing data from competing organizations – into Alloy Software’s products in as little as one business day. This offer is valid to customers of competitors’ products worldwide.

"In response to the uncertainty that Track-It! customers are facing with the recent BMC acquisition of Numara Software, we have re-introduced our Trade-Up Program which offers our competitors’ customers a seamless migration to products such as our Alloy Discovery and Navigator platforms," explained Vladimir Vinogradsky, President and CEO at Alloy Software. “Alloy Navigator offers significant advantages over many of our competitors’ solutions. When we are asked to compare ourselves to products such as Track-It!, we are confident in saying that we offer a better priced, less complex and fully integrated (non-modular) alternative. The comprehensive and integrated nature of our products is further underscored with our newest release of Alloy Navigator Express 6 making the cost-to-value ratio of Alloy’s solutions even greater!"

The Trade-Up Program is available for Alloy Software’s service support, help desk and asset management software solutions – including the company’s Alloy Navigator product. For more information on the program, please visit: http://www.alloy-software.int/order/competitive_upgrade.html.

Trade-Up Program Pricing and Availability

Customers that qualify for the Alloy Software Trade-Up Program can take advantage of a discount incentive starting today.  For pricing, or to see if your company qualifies for the Trade-Up Program, please contact Alloy Software at sales@alloy-software.com or call (973) 661-9700.

About Alloy Software

Established in 2002, Alloy Software is a leading provider of service management, asset management and network inventory software solutions that help organizations of all sizes automate IT operations. Today, still under original management, Alloy Software has been named one of the fastest-growing private companies in America, and received numerous accolades from the 2012 Stevie Awards for Sales & Customer Service, 2011 Golden Bridge Awards and 2011 Best Products Awards, to name a few.