Alloy Navigator Express 7.2 Released

Alloy Software is proud to announce the immediate availability of Alloy Navigator Express version 7.2. This minor upgrade offers numerous new features and improvements based on direct feedback from our customers. Here is a list of some of the changes in the new release:

Alloy Navigator Improvements

Shared Snippets

In addition to personal snippets (blocks of re-usable text), Alloy Navigator now supports shared snippets. Shared snippets are available to technicians in the Main Console and in the Web Portal.

Latest Activities Widget

Version 7.2 introduces a new “Latest Activities” dashboard widget. The widget displays most recent activities performed on Alloy Navigator objects. Clicking an activity item brings up the corresponding object record.

Duration Data Type

The new version supports user-defined and virtual fields of Duration type. Duration fields store time duration values, such as Time Spent for tickets.

Separate Window for Memo Fields

Now technicians can conveniently edit longer texts using a separate window.

User Sessions Log

Version 7.2 introduces a new User Sessions Log. The log records information about all user sessions, which helps you analyze the ongoing use and access the effectiveness of your license when you use the Concurrent Users model.

Windows Authentication for API

Now the API module supports Windows Authentication. This enables external applications that use the API to automatically identify users and their access rights based on the currently used Windows account.

Drag and Drop Attachments in Web Portals

Now users of the Web Portal and the Self Service Portal can drop attachments to Action Forms, just as in the Main Console.

Self Service Portal Localization

The Self Service Portal (SSP) now includes the Italian language pack.

Improved Security

Self Service Portal account passwords are no longer stored in the database in encrypted form. Instead, Alloy Navigator uses password hashing, meaning it calculates a mathematical derivative of the password using a cryptography function. This is a one-way process, the hash cannot be decrypted.

Alloy Discovery Improvements

Integration with Microsoft Exchange

Now Alloy Discovery can send alerts via the Microsoft Exchange Server.

Attachments for Computers and Software Licenses

Now files can be attached to Computer and Software License records.

Virtual Machines Tab for Computers

Now you can easily view the information about virtual machines running on the host.

Availability

Customers with a current Software Maintenance & Support plan are eligible to download this update through the Support Portal.

Alloy Navigator 7.2 Released

Alloy Software is proud to announce the immediate availability of Alloy Navigator Enterprise version 7.2. This minor upgrade offers numerous new features and improvements based on direct feedback from our customers. Here is a list of some of the changes in the new release:

Alloy Navigator Improvements

Shared Snippets

In addition to personal snippets (blocks of re-usable text), Alloy Navigator now supports shared snippets. Shared snippets are available to technicians in the Main Console and in the Web Portal.

Latest Activities Widget

Version 7.2 introduces a new “Latest Activities” dashboard widget. The widget displays most recent activities performed on Alloy Navigator objects. Clicking an activity item brings up the corresponding object record.

Duration Data Type

The new version supports user-defined and virtual fields of Duration type. Duration fields store time duration values, such as Time Spent for tickets.

Separate Window for Memo Fields

Now technicians can conveniently edit longer texts using a separate window.

User Sessions Log

Version 7.2 introduces a new User Sessions Log. The log records information about all user sessions, which helps you analyze the ongoing use and access the effectiveness of your license when you use the Concurrent Users model.

Windows Authentication for API

Now the API module supports Windows Authentication. This allows applications to send authentication
information to Alloy Navigator to automatically identify the Windows user account and its access rights.

Drag and Drop Attachments in Web Portals

Now users of the Web Portal and the Self Service Portal can drop attachments to Action Forms, just as in the Main Console.

Self Service Portal Localization

The Self Service Portal (SSP) now includes the Italian language pack.

Improved Security

Self Service Portal account passwords are no longer stored in the database in encrypted form. Instead, Alloy Navigator uses password hashing, meaning it calculates a mathematical derivative of the password using a cryptography function. This is a one-way process, the hash cannot be decrypted.

Alloy Discovery Improvements

Integration with Microsoft Exchange

Now Alloy Discovery can send alerts via the Microsoft Exchange Server.

Attachments for Computers and Software Licenses

Now files can be attached to Computer and Software License records.

Virtual Machines Tab for Computers

Now you can easily view the information about virtual machines running on the host.

Availability

Customers with a current Software Maintenance & Support plan are eligible to download this update through the Support Portal.

Audit Tools 5.7.1 Released

Alloy Software released a new cumulative update for the Alloy Audit Tools – an integral part of the Alloy Discovery and Alloy Navigator product lines.

Alloy Audit Tools is a package of various tools and components used by Alloy Discovery and Alloy Navigator to audit computers and work with audit snapshots.

A detailed list of changes in this version is available in the Release Notes document available on the Support Portal.

Target Products

This update applies to the following Alloy Software products:

  • Alloy Navigator Enterprise 6 and 7
  • Alloy Discovery Enterprise 6 and 7
  • Alloy Discovery Express 7
  • Alloy Discovery 5
  • Alloy Navigator Express 6 and 7

Availability

This update is available for download from the Alloy Software Support Portal to customers with a current Software Maintenance & Support plan.

Alloy Discovery 7.1 Released

Alloy Software is proud to announce the immediate availability of Alloy Discovery Enterprise version 7.1. This minor upgrade offers numerous new features and improvements based on direct feedback from our customers. Here is a list of some of the changes in the new release:

Latest Operating Systems

Alloy Discovery supports all recent versions of Microsoft Windows, including Windows 10, Windows 8, Windows Server 2012, and Windows Server 2016 Technical Preview. The Inventory Analyzer in Alloy Discovery Express 7 supports OS X 10.9 Mavericks, 10.10 Yosemite, and 10.11 El Capitan.

Latest Virtualization Platforms

Alloy Discovery will recognize and audit hardware configurations of various virtualization platforms including Microsoft Hyper-V, VMware ESX, VMware ESXi, Xen, and Citrix XenServer.

Software Detection

Alloy Discovery recognizes MS Office 2010, MS Office 2013, SQL Server 2014, and latest versions of Adobe’s creative products..

SNMP Support

Alloy Discovery fully supports SNMP version 1, 2c, and 3, and automatically applies appropriate SNMP credentials during the audit. The latest release also greatly improves performance and accuracy of SNMP discovery and audit of network devices.

Printer Toner Information

Alloy Discovery collects and visualizes information about printer supplies, such as ink and toner.

Simplified Update

The installation of new updates for Alloy Discovery becomes a snap with the new “Full Upgrade” option allowing to update all locally installed components with a single click.

Availability

Customers with a current Software Maintenance & Support plan are eligible to download this update through the Support Portal.

Alloy Navigator Express 7.1 Released

Alloy Software is proud to announce the immediate availability of Alloy Navigator Express version 7.1. This minor upgrade offers numerous new features and improvements based on direct feedback from our customers. Here is a list of some of the changes in the new release:

API

The API module enables you to integrate desktop products, web-based solutions, and ERP systems with Alloy Navigator Express. The API is a RESTful web service supporting JSON and XML requests over HTTP or HTTPS. It provides two-way communication with Alloy Navigator, allowing to query information as well as create tickets, work orders, assets, and other objects, as well as execute workflow actions on existing objects.

Web Portal Enhancements

In version 7.1, the Web Portal received several new major features, as well as improvements to the existing functionality.

The Web Portal now offers a fully featured dashboard supporting interactive charts and data views for monitoring IT operations, analyzing current trends, and staying on top of important events.

All grid views now have the new preview pane where users can see the details of the currently selected record without leaving the screen.

My Calendar and Technician Availability Calendar were added to help technicians and managers visualize upcoming events and task assignments.

Accessibility Improvements

Now users can customize the font for data views, text boxes, and some other screen elements of the Main Console.

New Dashboard Widgets

Version 7.1 introduces a new dashboard counter widget which displays values and trends on the dashboard. It can display any numeric data such as the number of open incidents, as well as indicate whether the number is going up or down.

Enhanced Active Directory Integration

The new 7.1 release greatly simplifies the task of synchronizing contact information in organizations with complex network topology. Alloy Navigator Express now can synchronize contact details from several Active Directory servers residing on different domains.

Latest Technology

The updated Audit Tools module now supports the latest versions of Windows, OS X, and Linux. There are also numerous improvements to its SNMP discovery and hardware identification capabilities, added support for IPv6, and the ability to collect and visualize information about printer toner supplies.

Simplified Update

The installation of new updates for Alloy Navigator Express becomes a snap with the new “Full Upgrade” option allowing to update all locally installed components with a single click.

Availability

Customers with a current Software Maintenance & Support plan are eligible to download this update through the Support Portal.